You have a generous 60-day period from the date your order is shipped to try our product and experience its benefits. We are confident that, like many of our satisfied customers, you’ll find great value and look forward to reordering when needed.

We suggest using the product consistently before considering a refund, giving it adequate time to produce results. You are fully entitled to take advantage of the guarantee period to assess effectiveness. If it doesn’t meet your expectations, you can request a refund easily.

How to Request a Refund (3 Simple Steps)

1. Verify the Guarantee Period: Ensure you are within 60 days from the shipping date. Check your confirmation email or packing slip for this date.
2. Contact Us for a Refund: Email our team with the subject line “Refund Request” at support@uromax.org. We’ll route your request to the appropriate agent promptly.
3. Return Your Product: Mail back all bottles (empty or unopened) to the address below. No return label is provided; return postage is your responsibility. Please email us the tracking ID to help process your refund efficiently.

Include a Note Inside Your Return With:

• Your full name
• Your order number
• The email address you used to place the order

Returns Address

19655 E 35th Dr #100, Aurora, CO 80011

Important: Please contact our support team and receive a confirmation from an agent before returning your order. Without prior confirmation, locating your return may be delayed.

Refund Timing

Once your return is received and processed, we’ll issue a full refund. You’ll receive an email confirmation when it’s completed. Refunds typically appear on your statement within 5–10 business days, depending on your bank/card provider.

How to Contact Us

For any questions or support, email us at: support@uromax.org